Returns & Exchanges Policy
At Jessica Nail & Beauty Supply, we want you to be completely satisfied with your purchase; if you are not, you may return unopened and unused items within 30 days of delivery for a full refund. Please note that for hygiene reasons, certain professional tools and chemical products cannot be returned once the seal is broken.
Initiate Your Request
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.
Ship the Items
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our main distribution center.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing